Urgently Hiring Service Associate

Associate Administrator - Service Contracts

As the Associate Administrator - Service Contracts, you will support the management of vendor relationships and service contracts for critical infrastructure maintenance by overseeing the RFP process, drafting agreements, and maintaining accurate contract records. You will ensure compliance with internal systems and client requirements, manage vendor onboarding, and track key documentation such as Certificates of Insurance and W9s. You will monitor contract performance through scorecards and reporting tools, while collaborating with internal teams to ensure timely service delivery and budget alignment.

Conduct RFP process under the supervision of the manager, including creating bid forms, sending requests for proposals out to vendors, tracking progress, reviewing proposals for accuracy, and level setting against other vendors' proposals.

Create service contracts from standard templates and enter into internal work management system.

Enter contract pricing in company vendor catalog for purchase order generation.

Manage service requests for any changes to contracts and execute amendments.

Respond to vendor issues presented by other groups internally or by customers.

Conduct onboarding calls with vendors to review internal processes and expectations specific to each customer.

Complete vendor scorecards to grade their performance.

Ensure vendors' Certificates of Insurance (COIs) are filed and that they meet contract requirements.

Address vendors' questions related to contract language, service level agreements (SLAs), and scopes of work.

Utilize internal reporting tools to manage contract renewal dates and COI expirations.

Update and review vendor catalog to ensure contracts, scopes of work, and assets are compliant.

Bachelors Degree Business Administration or other related degree preferred

Minimum of 1-3 years related experience, preferably in contract administration

Proficiency in Microsoft Office Suite

CMMS software experience and familiarity with a contract management system is preferred

Compensation Details $23.10 - $28.88 Per Hour

however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. Wesco International, Inc., Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. This posting is for a current, active vacancy intended for immediate hire.

WESCO International