Service and Maintenance Estimator

About Kinetic Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. For more information, visit About Kinetic Kinetic Automation is pioneering effortless modern vehicle repair. Kinetic uses proprietary AI and autonomous robotics technology to automate vehicle maintenance and simplify repair administration for collision shops, dealerships, and insurance carriers. Kinetic’s service hubs and intake centers ensure accurate calibration, rapid turnaround, and predictable costs for the rapidly growing ADAS and EV ecosystem. The company has financial backing from top-tier investors, including Menlo Ventures, Lux Capital, and Construct Capital. The role We’re looking for a Collision Estimator who blends the technical accuracy of collision estimating with the human touch of customer advocacy. This is a role where precision meets innovation: you’ll leverage high-resolution imaging, industry-leading estimating platforms, and your expertise to create accurate estimates that drive trust, efficiency, and safety.

Responsibilities Build and maintain strong relationships with car owners, collision center partners, and internal teams

Serve as a subject matter expert on collision estimating, repair planning, and ADAS calibration

Use CCC ONE, Audatex, and/or Mitchell to ensure estimates are precise and fully documented

Audit repair plans for OEM procedure compliance, correct labor times, and proper parts evaluation

Analyze trends in estimate quality, documentation, supplements, and repair outcomes

Provide feedback to internal teams to improve workflows, technology, and customer processes

Support the ongoing development and enhancement of Kinetic’s estimating, diagnostics, and repair planning platforms

Participate in training initiatives and knowledge-sharing activities across the organization

Required Qualifications 5+ years of experience in collision estimating or as an auto claims adjuster

Proven success in delivering exceptional customer service in a B2B collision repair environment

Proficiency with CCC ONE, Mitchell, and Audatex software

Strong multitasking skills, with the ability to handle virtual desk review operations efficiently

I-CAR and/or ASE certifications preferred

Willingness to travel for client meetings, training, and industry events

Bachelor’s degree in Business, Analytics, or related field preferred

Benefits Competitive salary and incentive stock options (ISOs)

Health, dental, vision, life, and disability insurance

Health savings account (HSA) available with company contribution

Flexible spending accounts (FSAs)

Flexible time off

Paid vacation and holidays

Ongoing training and professional development opportunities

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