Overnight Valet Parking Attendant- Four Seasons Hotel

Towne Park Guest Service Associate

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay is $15 per hour plus tips. Work Schedule: The work schedule for this position is overnight.

Employees are also able to enroll in the company's 401k retirement savings plan.

Seasonal and temporary roles are not eligible for benefits outlined above.

The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

Practices proper Towne Park phone etiquette. Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Education: High school diploma or general education degree (GED)

Work Experience: One (1) month related experience and/or training; Knowledge of principles and processes for providing customer and personal services.

Skills: Ability to read and write standard English language Ability to read and comprehend simple instructions, short correspondence and memos Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money Ability to understand 24 hour and military time systems Ability to understand rates applicable to time passed Ability to operate a manual transmission is highly desirable Perform parallel parking

Errors in judgment could affect the smooth and efficient operation of the department.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment: The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Travel: Travel of up to 5% may be required.