Event Host - Now Hiring
TownHall
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
The Host/Hostess position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host controls the flow of the restaurant through seating and alleviates servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To-Go Orders. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they're happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations, and answering questions.
Helping out with other positions in the restaurant as needed.
Providing great customer service.
Rotation Seating
Prepared, in uniform & Punctual for Shift
Aware of Events & Specials
Friendly & Attentive Customer Service
Customer Service Skills
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WHY WORK FOR AN ETHOS HOSPITALITY COMPANY?
Love and serve each other and our guests
Vacancy posted 3 days ago
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