Teller/Fulltime/Monday-Friday

Job Description
Job Description Why Liberty First Credit Union?
Join the company voted "The Best Company To Work For" in Lincoln and Omaha! We have 100+ associates and 7 locations in the Lincoln, Omaha and Seward areas.
Our associates and members are key to our success as a Credit Union. Our goal is to continually strive to make LFCU a great place to work by providing meaningful work, career development, and professional development opportunities. Our benefits and employee programs are some of the most competitive and low-cost to associates amongst Nebraska employers.

Position – Teller
Location – LaVista or Omaha Branch
General Summary
Serve our membership and the Credit Union by performing member transactions and other teller functions. Serve our membership by providing and promoting prudent borrowing and saving activities and be sensitive to all of the member’s financial needs by creating an awareness of all Credit Union services to new and current members.

Essential Functions
Accurately process
transactions to deposit/loan products (includes night drop, mail and general ledger)
sale of money orders/cashier checks/gift cards, redeem savings bonds, member check order requests
credit card cash advances and payments
encoding of savings bonds / scanning of checks, teller work and signature cards
incoming and outgoing cash within assigned drawer, including the usage of cash recyclers
examine checks for endorsements and negotiability, balance and prepare daily check deposits from drawer for Fed Deposit
assist members in and out of safe deposit area

Effectively perform
opening and closing of day procedures (systems and building)
check holds according to check cashing/hold policy; combat fraudulent activity
act as a member contact concerning account inquiries and requests (in person/by mail/phone/electronically contact)
recognize when a Suspicious Activity Report or CTR may be required and accurately complete the procedures
utilize the data processing, email, voicemail, telephone and drive thru systems
assist lending and new account staff with on-boarding of accounts, loans and various responsibilities to learn all financial services

Maintain
a working knowledge of credit union security procedures, including fraud prevention
adherence to all Credit Union policies and procedures including specific cash-handling Teller job tasks
knowledge of all state and federal regulations that are applicable to the transaction performed by Teller job tasks
member’s confidentiality
growth and progress within the Teller Development Program

Additional Functions
Actively support our sales and service culture and demonstrate these skills by communicating to members the benefits and features of all our products and services.
Actively support our service expectations, core values and Liberty First promise.
Effectively identify and act on referrals and cross selling opportunities.
Resolve members' requests/problems/complaints and/or direct them to the proper person for solutions.
Complete in-house training based on required classes set up for this position.
Assist in any area as directed by management.

Job Requirements
Some teller experience preferred.
Experience with cash handling and customer service preferred.
High school degree plus some college preferred.
Must have professional, well-developed interpersonal skills necessary for servicing Credit Union members and projecting a positive attitude and image as a representative for the Credit Union.
Intermediate mathematical skill required (calculations and concepts involving decimals, percentages, fractions, etc.).
Good judgment is required in day-to-day situations and problems within established guidelines. Involves generally routine or standardized work but involves choice of action within limits defined by standard practice and instructions. Decisions are pre-defined based on guidelines or standards.
Physical requirements include: Generally considered sedentary work and may include standing for intermittent periods. Limited lifting and carrying up to 55 pounds when moving cash drawer or coin bags.

Work Hours
Full-time. 40 hours per week.
Monday - Friday - 8 hour shift with 1 hour unpaid lunch
Shifts assignments rotate, between 7:45 am and 6:15 pm
Saturday morning rotation required 1-2 times per month , 8:45 am - 12:15 pm
Wage

• $17.00+ per hour depending on experience. Candidates with experience may be paid higher than $17.00 per hour.
• This position is eligible for a wage increase annually as part of a merit performance review
• This position is eligible for wage increases as part of LFCU's Teller Development Program
• Eligible for incentives paid monthly
• Eligible for a discretionary gain-share bonus plan payment annually

LFCU BENEFITS AND OTHER PROGRAMS

Insurance Benefits
Medical – LFCU pays 85% of premium, associates pay only 15%
Dental – Free to associates
Vision - LFCU pays 50% of premium
Life and ADD – LFCU pays 100% of premium
Short-term and Long-term Disability – LFCU pays 100% of premium
AFLAC Supplemental –Cancer, Critical Care, Accident, Hospital - associate paid
Flexible Spending Accounts (FSA) – Health Savings and Dependent Care
Retirement Plan – LFCU contributes 5% of associate earnings to Profit Sharing. LFCU matches 100% up to 3% and 50% for 4% and 5% of associate’s 401(k) contributions (total match 4%).
Gain Share Plan - Reviewed and approved by the Board annually, this plan rewards employees when the credit union achieves above average performance. Employees are also rewarded based on their level of performance and contributions to the success of the credit union.
Paid Leave
Vacation– 2 weeks/year for new hires
Sick – 2 weeks/year for new hires
Personal Day – 2 days earned after one year
Holiday Pay – 6 paid holidays/year. 5 additional federal holidays per year are reserved for all-staff meetings. For one 1 of the 5, staff are required to attend an all-staff meeting, and the remaining 4 may be provided as holiday pay based on LFCU's discretion.
Funeral Leave
Additional Programs
Quarterly all-staff professional development
Tuition Reimbursement
Fitness Club Reimbursement
LFCU Apparel – 2 free items annually
Monthly free breakfast

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