Lead Server (Full-Time, Evenings)

3420 Whitehurst Road, Greensboro, North Carolina 27410

Job Description

The Lead Server is responsible for courteously serving resident and guest meals, and for clean-up and resetting of dining room following meal service. The Lead Server is also responsible for supervising the daily assignments of the servers, ensuring proper training, as well as ensuring proper coverage to meet the business needs.

Maintain a good working knowledge of all dining room and kitchen responsibilities and procedures

Understands basic kitchen equipment operation (food processor, dishwasher, beverage machine, etc.)

Maintain a clean work area in the kitchen, serving area, and dining room

Understands proper table setting for each meal

Maintains schedule for the servers to include call outs and coverage for all assigned shifts.

Maintain daily assignments for the servers

Assists with the interviewing and hiring process of applicants for Lead Server positions

Conducts training for all new and current servers

Maintains the daily food orders

Required to post new menus daily/weekly

Oversees seating and timing of meals and dining experience

Oversees the process and set up for special events

Assists residents when placing orders from the menu and the completion of take-out orders

Provide beverage service (water, iced tea, juices, milk and coffee/tea)

Refill salt/pepper/sugar bowls prior to and after each meal

Report any broken equipment or tableware to supervisor

Understands sit-down service and proper serving techniques

Has a basic understanding of food preparation (salads, desserts, etc.)

Knowledge of proper food storage and labeling techniques

Sweep, mop, and vacuum kitchen and dining room

Attends required in-services and staff meetings

Must be attentive to special needs of residents including: mobility deficits, memory impairment, etc.)

Assists with tray service

Follows confidentiality policies regarding release of resident and associate information

Interacts in a polite considerate manner to residents, guests, co-workers and supervisors

Resolves complaints

Completes all other duties assigned

Requirements:

Must have a High School Diploma or GED

Must secure and maintain Serv-Safe certification

Must be in clean designated uniform during working hours and maintain good personal hygiene

Must be able to read and follow simple instructions

Must possess ability to perform simple, repetitive tasks

Must be able to learn quickly and apply learned principles

Must be able to communicate effectively and work under close supervision

Must be able to bend, reach, grasp, push and pull objects

Must be able to stand and walk for sustained periods up to three (3) hours at a time

Must be able to lift 50 lbs on a regular basis and carry heavy objects for 20 feet

Must be organized and willing to work well with other associates.

Must be willing to work a flexible schedule that includes evenings, weekends, and holidays

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling