Salesperson for Retail Sales

Job Description

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in our Columbia branch. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

Greet customers warmly and assist them with their inquiries and purchases

Operate the Point of Sale (POS) system to process transactions accurately and efficiently

Maintain a clean and organized sales counter area

Demonstrate in-depth product knowledge to help customers make informed decisions

Handle credit cards, and other payment methods with precision

Resolve customer concerns and complaints in a professional and empathetic manner

Restock merchandise and assist with inventory management

Collaborate with team members to maintain a positive shopping environment

Adhere to company policies and procedures to ensure smooth operations

Qualifications:

Qualifications

High school diploma or equivalent

Previous retail or customer service experience preferred

Excellent communication skills with the ability to engage customers effectively

Strong math skills for accurate transaction processing

Proficiency in operating Point of Sale (POS) systems

In-depth product knowledge or the ability to quickly learn about our product line

Demonstrated customer service skills with a friendly and supportive attitude

Ability to work in a fast-paced environment and multitask efficiently

Physical ability to stand for extended periods and lift up to 25 pounds

Basic computer skills and attention to detail

Team player with a collaborative mindset

Assist in warehouse when needed for shipping & receiving when volume is high.

· Regular Attendance & Punctuality are vital to succeed.

Be willing to become forklift certified.

Preferred Skills:

• 5+ years in customer service.
• HVAC knowledge a plus.
• Forklift experience a plus (Will Train)

Additional Information

Equal Opportunity Employer, including disability / veterans