Head of Programme Management

Job Description
About this Opportunity
Reporting to the Academic Services Director, the Admissions and Time Schedule Program Coordinator (payroll title: Program Coordinator (NE S SEIU 925 Non Supv)) is responsible for processing and managing SNHCL undergraduate/graduate admissions, quarterly time schedules, curriculum coordination & record management, program support, and data management. This position requires a thorough understanding of UW Tacoma’s SNHCL undergraduate and graduate admissions process, and UW Tacoma’s time schedule course scheduling process.

Key Responsibilities

At the direction of the Academic Services Director, advise pre-major and prospective undergraduate students about application, admission, and degree requirements.

Manage and process undergraduate and graduate applications, input data, track applicant status, determine admissibility, and prepare applicant files for faculty review. Communicate offers of admission or denial for undergraduate and graduate students and manage waitlist.

Work with the various curriculum committees on admission criteria as informed by Revised Code of Washington (RCWs), Washington Administrative Codes (WACs), and accrediting bodies.

Input all quarterly courses into the time schedule listings for nursing, healthcare leadership, and health courses. Resolve course scheduling conflicts and teaching assignment details to ensure an accurate and complete time schedule.

Process all classroom assignments and special requests.

Track teaching assignments; input and track curriculum changes in the university curriculum management system. Maintain curricular records and processes.

Support academic programs, student services, and operations as assigned. Act as the liaison to campus and university curriculum and registration offices.

Manage and facilitate membership and postings to all program student email listservs.

Provide backup to other staff as necessary; respond via phone, email, and in-person to inquiries from faculty, staff, students, and other visitors, providing assistance in resolving issues.

Perform complex queries, collect and integrate statistical data, and produce reports for accreditation, DOH, and other entities that request data from the school.

Participate in data collection and maintain statistical reports using UW databases and systems (e.g., MS Office suite, Slate, etc.).

Maintain the prospective student database by identifying student application progress, adverse trends, and appropriate recommendations.

Required Qualifications
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

High School graduation or equivalent AND 2 years' experience in admissions and time scheduling and/or in higher education student services.

Additional Qualifications

Exceptionally detail-oriented, with the ability to enter accurate and precise information into databases and data files and the ability to develop and execute systematic approaches to assuring data accuracy and integrity.

Ability to synthesize and present information concisely and present in an articulate way.

Proven ability to communicate effectively across all modes of communication, always exercising tact and discretion, and maintaining confidentiality of sensitive information.

Highly proficient at managing multiple priorities in a high-volume setting, including the ability to respond to urgent data information requests. Ability to exercise good judgment in resolving and troubleshooting issues.

Ability to demonstrate flexibility with changing priorities.

Experience and expertise in using Microsoft Office suite.

Demonstrated ability to exercise initiative, work under minimal supervision, and function effectively and efficiently as a team member.

Preferred Qualifications

Bachelor’s degree in related field.

Experience in accreditation in health sciences in higher education.

Minimum of three years of complex admissions and enrollment support experience, preferably in a research institution of higher education or healthcare setting.

Knowledge of the following UW Processes or systems: UW Time Schedule Construction, UW Tacoma Admissions, UW Tacoma SIS, UW SDB, UW Curriculum Procedures and Policies.

Experience working with web platforms.

Compensation, Benefits and Position Details
Pay Range Minimum: $47,256.00 annual

Pay Range Maximum: $63,156.00 annual

Benefits: For information about benefits for this position, visit

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU Local 925 Nonsupervisory

Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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