Host - Restaurant evening/ weekend

Heirloom Restaurant Group Job Opportunity

Heirloom Restaurant Group is a restaurant brand management company with more than 10 brands and continually growing. We are a collection of individuals who care and work together each day to create meaningful experiences. We focus our time and energy on finding those who share our values and creating partnerships that are mutually beneficial. We cook food, we run restaurants and we love what we do.

Welcome guests with a warm and friendly demeanor as they enter the restaurant.

Assist guests with inquiries, provide information about the menu, specials, and restaurant policies.

Address customer concerns and resolve issues promptly.

Handle seating for large parties and special events with care and efficiency.

Manage restaurant reservations, including confirming, modifying, or canceling bookings.

Maintain an organized reservation system and communicate reservation status to the serving staff.

Assess the dining room layout and manage efficient seating assignments to optimize table turnover.

Consider server sections and balance workload among the serving staff.

Provide waiting guests with accurate wait time estimates and, if necessary, offer alternatives such as seating at the bar.

Ensure that the host/hostess stand and surrounding areas are neat, organized, and well-maintained.

Maintain effective communication with the kitchen, serving staff, and management to ensure smooth dining room operations.

Relay special requests, dietary restrictions, or other pertinent information to the serving team.

Collaborate with servers to coordinate the timing of reservations and walk-in guests.

Facilitate effective communication between the front and back of the house.

Previous experience as a host/hostess or in customer service is beneficial.

Familiarity with reservation systems and basic computer skills.

Flexibility to work evenings, weekends, and holidays.

Free Food!

Insurance Reimbursement Plans for FT employees

Heirloom Restaurant Group is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunities, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

Heirloom Restaurant Group