Automotive Service Writer/Customer Service
Midas - Redlands 1163
Job Description
Job Description Benefits:
- 401(k)
- Employee discounts
- Free uniforms
- Profit sharing
- Training & development
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service writer engaged in selling tires and related automotive parts and mechanical services. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service writer you will:
Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Overall cleanliness and organization of the facility
Other duties as assigned
Qualifications
A minimum of 2 years of store or service manager experience
General automotive knowledge
Excellent customer service disposition
Good communication skills
Leadership ability
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license
Vacancy posted 5 days ago
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