Shift Bagger

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Title: Courtesy Clerk
FLSA: Hourly
We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
Our Courtesy Clerks are an essential part of the Hy-Vee experience, helping customers from the register all the way to their car and keeping the store clean, stocked, and welcoming for everyone who walks through the door. In this role, you'll package purchases, assist customers, maintain the store, and lend a hand wherever you are needed.
If you enjoy staying active, love helping people, and take pride in a store that looks and feels great, we'd love to have you on our team.
No two shifts are exactly the same, but here's what you can expect:

Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
Package customer purchases and assist customers in transporting them to their mode of transportation
Bring carts in from the parking lot and cart corrals throughout your shift
Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and know the location of merchandise in the store and backroom
Maintain front end supplies including paper and plastic bags, receipt paper, and other necessary items
Help train new courtesy clerks
Deliver product to customers and assist in all departments as requested within wage and hour guidelines
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Assist in other areas of the store as needed and take on special projects as assigned
Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
Follow detailed written or verbal instructions and work through tasks with a few concrete variables
Understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing
Work effectively as part of a team to keep the store clean and customers happy
Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; No education or experience requirements; we will provide all the training you need to succeed

Frequently stand and walk throughout a shift in sales, food service, or delivery areas
Where applicable to the role: ability to safely use sharp knives and blades for food preparation
Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

This role keeps you active throughout the store and surrounding exterior areas. You will have regular exposure to noise, temperature extremes, dampness, dirt, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.