Automation Systems Engineering

Position Overview We are currently seeking a Systems Engineer to be a key member of our Technical Operations Center. The role involves applying server and cloud management skills in a global enterprise to ensure the smooth and efficient operation of the UMG Global infrastructure.

Contribute to detailed capacity and performance analysis.

Serve as the primary escalation point for UMG application communities and sourcing providers for operational issues, ensuring timely resolution and communication.

environmental, server performance, and devices) and escalate as necessary.

Maintain high‑quality process and procedure documentation.

Maintain and implement high‑quality operational standards, processes, and procedures.

Maintain and enhance knowledge of key technologies.

Participate in on‑call rotation; Participate in developing automation to reduce time spent on routine tasks.

Work shift‑based, providing timely resolution and communication for operational issues.

Qualifications Minimum of three years’ experience in technical server management and/or enterprise Cloud systems (AWS, Azure, Google).

Strong knowledge of virtualization technology (VMware, Hyper‑V).

Familiarity with operating system administration and tools including Microsoft, MacOSX, and Linux.

Experience with scripting to develop automation and reporting.

Exposure to managing large cloud server infrastructure on AWS and/or Azure.

Customer and service delivery orientation.

Excellent and creative problem‑solving skills.

Desirable: MCSE and/or Linux certifications.

Desirable: Familiarity with Systems Reliability Engineering principles, automation, and AI.

International experience and additional languages.

Education Bachelor’s Degree in Computer Science or Engineering or a closely related field, or comparable education and experience.

AWS, MCSE, other professional certifications; ITIL Foundation Certification strongly desired.

Benefits Comprehensive medical, dental, and vision coverage.

100% coverage for out‑patient in‑network mental health services.

Fertility coverage for eligible medical plan participants.

Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and more (up to $720/year).

Student loan repayment assistance and tuition reimbursement.

401(k) with 100% immediate vesting on the first 5% of contributions, plus an additional UMG contribution.

Flexible Paid Time Off (PTO) for exempt employees; 2‑weeks paid Winter Break.

10 Company Holidays (including Juneteenth and Wellbeing Day).

Summer Fridays (between Memorial Day and Labor Day).

We are an E‑Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah. Technology