Medical Receptionist/Front Desk Healthcare

We are a large network of Medical Clinics in the Southern California Area.

We are seeking an enthusiastic and professional Consulting Front Desk/Medical Receptionist to join our dynamic healthcare team. This role is pivotal in providing an excellent experience for our patients and supporting the overall operations of our facility. The ideal candidate will have a passion for healthcare, outstanding customer service skills, and the ability to handle multiple tasks in a fast-paced environment. Efficiently manage patient check-in and check-out procedures, including verifying and updating patient information in the electronic health record system.

Schedule appointments, manage patient calendars, and coordinate with other healthcare providers as needed.

Maintain patient confidentiality at all times, adhering to HIPAA guidelines and our practice's privacy policies.

Process patient billing and insurance claims, resolving any discrepancies or issues.

Liaise with medical personnel to ensure smooth patient flow and decrease wait times.

Handle administrative tasks such as managing correspondence, ordering supplies, and maintaining the cleanliness and organization of the front desk area.

Minimum of 2 years of experience as a Front Desk Receptionist, preferably in a healthcare setting.

Proficiency in electronic medical records software and Microsoft Office Suite.

Exceptional customer service skills and professional demeanor.

Excellent communication and interpersonal skills, with the ability to interact effectively with patients, families, and healthcare professionals.

Understanding of medical terminology and health insurance policies.

High school diploma or equivalent required; additional certification in Office Management or relevant field is a plus.

Join our team and contribute to a culture that is centered on high-quality patient care. As a Consulting Front Desk/Medical Receptionist, you will be the first point of contact for our patients, making you an integral part of their healthcare experience. If you are passionate about healthcare and have the necessary skills and experience, we would love to hear from you.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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