Full Time Head of Housekeeping

Uniquely Colorado Crafted and located in the new Heart of Boulder, The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder - Canyon Boulevard & 28th Street) is your new urban retreat. Medical, Vision, Dental Insurance
Independence Plan- flexible time off policy
Eligible to participate in Sage bonus plan. Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Employee Assistance Program
Eligible to participate in the Employee Referral Bonus Program. Come join our incredible Housekeeping team at The Hiltons on Canyon. We are looking for those who have a passion for service and a drive for results.
Our guides are laid-back but attentive, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community!
Job Overview The Housekeeping Manager assists the Executive Housekeeper in managing associates’ and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.
directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
Lead pre-shift meetings communicates arrivals, departures, identifies VIP’s, delegates room assignments and duties.
Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
Qualifications Education/Formal Training One to two years of post-high school education.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
Room service trays are placed on floor for pick up. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
Environment Prolonged strenuous physical activity in indoor climate-controlled environment. Inside 95% of shift.
Position Type: Regular Full-Time
Housekeeping & Laundry
EOE Protected Veterans/Disability

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