Sales Engineering

Sales Engineer II - Dedrone

Dedrone, by Axon is the world's most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone's comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones while enabling "good" drones to fly. By leveraging AI/ML, Dedrone is the only solution that provides continuous, autonomous interrogation and verification of drones that enables both multi-sensor and multi-mitigation options onto a single fused "pane-of-glass". Whether on-premise / air-gapped or in the cloud, Dedrone customers can easily detect, track, identify, analyze, and mitigate drone threats.

Location: Remote- travel up to 50% of time

Manager, Sales Engineering

Set and manage expectations with customers and team members

Provide 1st-level technical support throughout the pre-sales cycle for opportunities

Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances

Develop relationships with key partners for growth within their customer base

Provide professional responses to customer RFPs / RFIs

Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.

Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation

Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services

Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams

Perform other duties and projects as assigned

Willingness to travel up to 50%

Good understanding of Networking (IP/ Arp/ DNS/ Dhcp/SNMP/ PoE/ Ethernet/ IEEE802.11), Linux

Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.

• 3-5 years customer facing pre-sales or consulting background required
• Basic knowledge of computer hardware, operating systems, and storage devices.

Experience developing Statements of Work (SOW) or similar documents

Medical, Dental, Vision plans

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work.