Full Time Head of Housekeeping

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Full Time Glen Allen, VA, US

PREVIOUS HOTEL HSK SUPERVISOR EXPERIENCE REQUIRED. We do this by providing support, training, and growth for our team members while being fiscally responsible to our owners and investors.

The Executive Housekeeper is responsible for overseeing the entire housekeeping department within an accommodation, ensuring that all guest rooms, public areas, and back-of-house spaces meet the highest standards of cleanliness and maintenance. This leadership role involves managing a team of housekeeping staff, coordinating schedules, and implementing efficient cleaning procedures to maximize productivity and guest satisfaction. The Executive Housekeeper collaborates closely with other department heads to maintain seamless operations and uphold brand standards. Additionally, this role requires monitoring inventory and ordering supplies to ensure the department is well-equipped while adhering to budgetary constraints. Ultimately, the Executive Housekeeper plays a critical role in creating a welcoming and hygienic environment that enhances the overall guest experience and supports the establishment’s reputation for excellence.

High school diploma or equivalent.

Minimum of 1 year of experience as an Executive Housekeeper.

Strong knowledge of cleaning chemicals, equipment, and procedures.

Ability to manage and motivate a diverse team effectively.

Experience working in a hotel or large accommodation facility.

Proficiency with housekeeping management inventory control.

Demonstrated ability to manage budgets and control costs.

Lead, train, and supervise housekeeping staff to maintain high standards of cleanliness and service.

Inspect guest rooms, public spaces, and back-of-house areas regularly to ensure compliance with quality standards.

Manage inventory of cleaning supplies, linens, and equipment, placing orders as necessary while controlling costs.

Prepare and manage the housekeeping budget, including labor costs and supply expenditures.

Handle guest requests and complaints related to housekeeping promptly and professionally.

The Executive Housekeeper utilizes leadership and interpersonal skills daily to motivate and guide the housekeeping team, ensuring high morale and productivity. Organizational skills are essential for creating effective cleaning schedules and managing inventory to maintain operational efficiency. Knowledge of cleaning techniques and safety standards ensures that all areas meet health regulations and brand quality expectations. Additionally, analytical skills are used to monitor budget performance and implement cost-saving measures without compromising service quality.

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