Salesperson for Retail Sales

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.

Functional Responsibilities

This position may be found in multiple brands. Some duties may vary from brand to brand.

Drive for Results

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

Maintains knowledge of current sales and promotions; maintains pricing and visual standards.

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Ensures prompt resolution of customer concerns.

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.

Signs up clients for reward program.

Builds and maintains a solid customer following through clienteling and wardrobing.

Knows current product fit and style assortment offerings in store and on line.

Maintains consistent client communication through utilization of customer book.

Operational Excellence

Supports replenishment activities that keep the store full and abundant.

Assists with locate fulfillment.

Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.

Assist with boutique cleanliness and organization.

Teamwork and Growth

Promotes an inclusive, collaborative approach to problem solving.

Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

Qualifications

Retail or sales experience preferred

Must be 16 years of age or older

Excellent communication skills

Excellent customer service skills

Able to learn or adapt to technology provided by the company

Strong organizational skills and ability to multi-task in a fast-paced environment

Able to communicate with customers, Associates, and Management

Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

Constant Walking/Standing- 67-100% of 8-hour shift

Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

Frequent Climbing- 34%-66% of 8-hour shift

Equal Employment Opportunity

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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