Head of Programme Management

Description
This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information.

General Description
The Program Manager reports to the Director of Sales and Programs. The position covers a wide array of duties and requires excellent managerial and organizational skills along with superior project management capabilities. A solid technical background is also desired. The Program Manager works closely with customers, suppliers and people in all levels of the REDAR organization, therefore excellent communication and interpersonal skills are also required. The Program Manager does not supervise any direct reports, but other departments supporting program efforts will have some level of reporting responsibilities to the Program Manager.

Primary Responsibilities

Primary point of contact with customer program, technical, procurement and quality offices

Develop and update overall Program Plan on assigned programs

Manage the overall performance of all program related efforts

Conduct sales activities on assigned programs

Proposal management

Capture contracts on assigned programs

Provide oversight and support for contracts and work order related functions

Education And Experience Requirements

Bachelor’s degree or equivalent manufacturing/engineering experience

Previous supervisory experience desirable

Previous program management experience desirable

Proficient computer and applications software skills: Microsoft Office programs including MS Project, Excel, Power Point and IQMS

Estimating, product costing and negotiating experience desirable

Five years’ experience at REDAR in the following areas: project planning, coordination and management; organizational and logistics management; estimating, product costing and negotiation experience; direct customer contact and support

Specific Tasks and Focus Areas

Primary point of contact with customer program, technical, procurement and quality offices

Develop close professional relationships with customer key decision makers

Liaison to ensure that both REDAR and customer needs are met

Monitor and analyze customer satisfaction and feedback

Primary point of contact for program related conference calls, visits and meetings

Develop and update overall Program Plan on Assigned programs

See REDAR Program Management Guide for detailed description

Develop project plans and/or job plans for program related efforts or contracts

Including MS Project plans, Action Item Lists, statements of work (S.O.W.’s), etc.

Provide leadership, management and oversight of plan execution

Manage the overall performance of all program related efforts

Routine reporting of program status and performance to company management

Conduct sales activities on assigned programs

Forecast annual bookings and shipments on assigned programs

Identify and pursue expansion opportunities within existing programs

Conduct sales calls at customer locations and host customer visits

Develop and implement annual capture plans

Proposal management

Secure opportunities to quote

Lead and direct program related proposal efforts

Determine overall scope of effort; work up cost and schedule estimates

Determine pricing, lead time and schedule to be quoted

Oversee preparation and submission of formal quotations

Follow-up on quotations with customers

Capture contracts on assigned programs

Negotiate quotes into contracts

Lead the negotiating team on major contracts proposals

Definitize, detail and finalize contracts with customers

Provide oversight and support for contracts and work order related functions

Oversee job initiation activities in Sales Department on assigned programs

Ensure that customer requirements and the scope of work is very clear and well defined on incoming jobs

Cost and schedule

Technical and quality requirements

Customer furnished materials (CFM)

Conduct initial job start-up meetings and related follow-up meetings

Provide oversight and support for job readiness activities

Lead responsibility to resolve significant contractual issues

Primary point of contact on job requirements and changes regarding cost, schedule, technical and quality issues

Identify changes that require equitable adjustment

Work up revised cost and schedule estimates and conduct negotiations with customer as required

EEO Statement
R.E. Darling Co., Inc. is an equal opportunity employer. All qualified applicants will receive consideration of employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as protected veteran, among other things, or status as qualified individual with disability.

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