Customer Experience Cashier

Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.

Overview:
Cashiers create a welcoming environment by greeting customers, accurately processing transactions, and engaging them to deliver a world-class customer experience. This role provides friendly, helpful service that ensures customers leave with a positive impression of SCHEELS.
What We Commit To – Our Employee Ownership Values
As an employee-owner, you’re expected to actively contribute to a culture that thrives on:

~ Delivering a Personalized WOW Customer Experience

Every customer interaction is an opportunity to exceed expectations
We focus on making every visit memorable, personalized, and impactful

~ Having a Team-First, Winning Mentality

We succeed together by supporting one another and celebrating team wins
Collaboration and unity drive our performance and customer experience

~ Learning and Adapting to Constant Change

We embrace growth, innovation, and feedback
Change is not a barrier–it’s a catalyst for improvement and excellence

~ Taking Pride in Our Work and Thinking Like Owners

Every task matters, and we take full responsibility for the results
Ownership means accountability, care, and drive to go above and beyond

~ Expecting Honesty and Integrity in All That We Do

Trust is the foundation of our relationships–with customers and with each other
We act with transparency, fairness, and respect at all times

Responsibilities:
Greet all customers with a smile when entering and exiting the store
Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
Treat merchandise with care, and bag purchases carefully and efficiently
Promote the Scheels Visa card and clearly explain all benefits
Ask every customer to sign up for digital receipts
End each transaction by saying “thank you” to every customer
Perform basic math, calculate discounts, make change, and accurately balance the cash drawer
Operate the computerized register system and follow all cash handling policies
Maintain an awareness of in-store events and promotions
Keep the checkout area stocked and clean
Education & Experience:

• High school diploma or GED preferred
• 1-3 months of cashiering experience preferred

Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
Learn more about what it means to be an owner at SCHEELS on our Careers Page.

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.