Head of Operations Management (m/w/d)

Itau

Operations Supervisor - Broker Dealer

The Operations Supervisor - Broker Dealer leads the function with full accountability for daily operations, controls, and strategic execution. This role goes beyond oversight and requires a leader who can navigate operational complexity, drive transformation, and build scalable solutions within our operating model.

The selected candidate must be comfortable operating within this structure and be motivated to optimize, enhance, and evolve it.

Supervise end-to-end custody operations, including settlements, margin controls, FX, derivatives (listed and OTC), and related activities

Ensure compliance with regulatory reporting requirements and internal policies

Escalate operational risks, discrepancies, and unusual activity in a timely manner

Redesign workflows to address operational inefficiencies, particularly in complex account structures (e.g., Establish KPIs and reporting to track efficiency, quality, and processing times

Drive measurable improvements in control environment and operational performance

Strategic Build & Transformation

Take ownership of building and enhancing processes within a complex and evolving operating model

Support and lead transformation initiatives, including system enhancements and process standardization

Effectively operate within and optimize a hybrid Miami / global hub model, ensuring alignment and efficiency across teams

Governance, Risk & Controls

Establish and monitor key risk indicators (KRIs) and early warning signals

Maintain and enhance policies and procedures to align with evolving processes

Ensure compliance with AML/BSA and internal governance standards

Supervise and develop the custody team, driving accountability and performance

Partner with Trading, Treasury, Technology, Compliance, and external counterparties

Provide clear and concise reporting to senior management on risks, issues, and initiatives

Bachelor's degree required (Master's preferred)

Minimum 5+ years of experience in custody, securities operations, or similar environment

Advanced Excel and data analysis skills

Demonstrated experience building processes, controls, or frameworks from the ground up

Strong innovation mindset with focus on continuous improvement and scalable solutions

Ability to challenge the status quo while maintaining strong risk and control discipline

Apply

Vacancy posted 13 hours ago

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