Senior Instructional Design Professional

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

We are seeking a Cybersecurity Instructional Designer to develop engaging, accurate, and accessible security awareness and compliance training content for both technical and non-technical audiences. This role combines instructional design, research, writing, and visual storytelling to turn complex cybersecurity and compliance topics into short, effective learning experiences. The ideal candidate will create story-driven microlearning content that improves learner understanding of security risks, compliance requirements, and secure behaviors across a range of audiences.

Design and develop cybersecurity, security awareness, and compliance training content for technical and non-technical audiences

Write realistic scenarios and training content on topics such as phishing, AI threats, social engineering, NIST, HIPAA, GDPR, and secure development practices

Tailor messaging, tone, and level of technical depth based on the target audience, including IT professionals, developers, and general employees

Independently build subject-matter expertise in new cybersecurity and compliance topics as needed to support content development

Use eLearning, video, and design tools to produce visually engaging and accessible learning content

Collaborate with internal stakeholders to ensure training content aligns with security awareness goals, compliance requirements, and learner needs

3+ years of experience creating cybersecurity, security awareness, or compliance training content

3+ years of experience in instructional design, curriculum development, adult learning, microlearning, or storyboarding

3+ years of experience writing content for both technical and non-technical audiences

3+ years of experience researching cybersecurity or compliance topics and developing original training content from that research

2+ years of hands-on experience using eLearning, video, or design tools such as Vyond, Articulate Rise, Storyline, Synthesia, Camtasia, Canva, or Captivate

Bachelor’s degree in communications, journalism, English, instructional design, or a related field

3+ years of experience in content management, curriculum development, or a similar role

2+ years of experience developing content related to cybersecurity threats, trends, best practices, or security awareness methodologies

2+ years of experience creating compliance-related training content

Experience writing in a clear, engaging, and narrative-driven tone

Proficiency with content management systems and strong verbal, written, editing, and proofreading skills

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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