Head of Operations Management (m/w/d)

Status: Full-time, Hourly (Some evenings and weekends required)

Front Porch Alliance is seeking a highly organized, system-minded Operations Manager to ensure the organization runs smoothly day to day. This role is responsible for managing core operational systems, supporting staff and programs, and maintaining strong administrative, financial, and data practices.

The Operations Manager partners closely with the Executive Director to translate organizational priorities into effective operations and serves as a key point of accountability for internal systems, communications, and operational compliance support.

This is a hands-on operations role with both strategic and administrative responsibilities. A comprehensive job description outlining full scope and responsibilities is available on our website.

Oversee daily office and facilities operations, including managing the organization’s main phone line and general inbox; Support program operations through logistics, purchasing, inventory coordination, and operational support for recurring initiatives and events.

Maintain accurate and up-to-date organizational databases and reporting systems to support programs, fundraising, and grant compliance.

Coordinate administrative financial processes, including procurement, documentation, and support for audits and reporting in partnership with the Executive Director and external professionals.

Administer core HR processes in partnership with the Executive Director, including onboarding, payroll coordination, benefits support, and personnel documentation.

Develop, document, and maintain clear systems and procedures that support a well-organized, efficient, and collaborative workplace.

Experience in nonprofit operations, administration, or a similar role preferred

Comfort managing multiple priorities, deadlines, and operational details

Experience working with databases, records, and reporting systems

Bookkeeping or financial operations experience preferred

Schedule: Monday–Friday, 8:30 a.m.–with a shifted schedule the first week of each month for a Saturday event; occasional evenings/weekends

Benefits: Medical insurance, 3% IRA match, generous PTO, work devices, and mileage reimbursement.