Teller / Bank Teller - Nights

Stockman Bank Teller Position
Our people, philosophy, and the way we do business have positioned Stockman Bank as Montana's premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent, and our work environment encourages productivity, personal growth and job satisfaction.
This entry level teller position is responsible for greeting customers and handling broad-based banking service and customer transactions.
Strong commitment to providing exceptional customer service.
# Previous personal/computer experience.

This position is responsible for extensive customer contact providing broad-based banking products. In addition to handling customer transactions, the teller will make recommendations of additional products and referrals to the customers as well as leads to the Bank officers. The teller is also responsible for following banking regulations and procedures while maintaining protection of the Bank's assets. This position also offers the opportunity of progressing to a Teller II position by taking on and learning additional responsibilities, completing teller training, and performing well at essential basic teller functions.
Perform basic paying and receiving functions including cashing checks, handling deposits, savings withdrawals, loan and escrow accounts.

• Fill customer change order.
• Process mail and night depository.
• Process cash advances.
• Issue Cashier Checks, Visa Travel Money Cards and Visa Gift Cards.
• Buy and sell cash internally to and from vault supply.
• Accurately and efficiently process all transactions/work through the teller platform.
• Responsible for proper item storage and the protection of customer information.

Security/Cash Controls:

• Safeguard assigned cash/currency at all times and adheres to cash limits.
• Adhere to dual control procedure as defined by policy.
• Balance assigned cash currency as defined by policy.
• Assist with all other areas of securing the Bank's cash coin and negotiable instruments.

Promote the improvement of Stockman Bank through quality customer service, promotion of products, professionalism in conduct and diligent work ethic.

• Greet all customers pleasantly and make them feel welcome and comfortable.
• Effectively handles customer questions and problems.
• Use effective listening and observing skills to help identify and resolve customer needs.
• Relay customer comments and/or complaints to direct supervisor immediately.