Salesperson - Full-Time Retail

Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer!Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US! We have FT and PT positions available. Se prefieren hablantes bilingües de español, pero no se requieren. Are you a game changer?Job OverviewRetail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.Job ResponsibilitiesBuilds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.Approaching service and sales needs with composure, integrity, and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:How our ever-expanding coverage stacks up in our customers' neighborhood, providing them with a lightning-fast LTE networkWhy T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establish relationships with and partners with T-Mobile employees across channels, including business and customer service to:Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.Support team initiatives and create an inclusive environmentThe Experience You'll BringPassionate customer advocate with the desire to be yourself when connecting and having fun doing it!Competitive drive and proven ability to succeed in a fast-paced sales environment.Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.Effective at balancing customer needs and performance goals.6 months of customer service and/or sales experience, Retail environment preferred.What We Can Offer YouCompetitive base pay plus commissionBenefits for part-time and full-time associates401K PlanMedical, dental and vision benefitsGenerous paid time-off programsPhone service discountsSerious growth potential for your career!We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. Our team members hustle hard and make a difference, both in their own lives and in the lives of T-Mobile customers all around the country.Serving our customers and employees is at the heart of what we do. you're helping our customers all over the nation stay connected with their loved ones.Come face-to-face with your #LimitlessPotential at Luna Wireless, one of the largest T-Mobile authorized retailers in the country, with over 450 authorized retail stores in the central and eastern United States.