Field Adjuster - Full Time
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Field Adjuster - Southwest Florida Territory Regular Full-Time Professional Lake Mary, FL, US
At Frontline Insurance, we are on a mission to Make Things Better, and our Field Adjuster plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
At Frontline Insurance, our core values - Integrity, Patriotism, Family, and Creativity - are at the heart of everything we do. If you’re looking for a role, as a Territory Personal Lines Underwriter , where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Field Adjuster enjoys robust benefits:
Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
Financial Security: 401k Retirement Plan with a generous 9% match
Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Field Adjuster:
Provide professional and responsive customer service to insureds.
Review and adjust first-party claims within assigned authority limits.
Research policy coverage forms for claim settlement or denial.
Conduct basic claim investigations at both the desk and field levels, including coverage, cause, and damages.
Contact insured(s) to schedule inspection of damaged property, travel to affected property, and conduct such inspections in a timely manner.
Determine the total value of the claim.
Utilize several software programs throughout the day to determine the parameters of the loss.
Establish claim reserves according to guidelines.
Provide verbal and written customer service.
Document claim activity and potential subrogation.
Participate in training and claim roundtables.
Prepare basic claim correspondence (reservation of rights, denial letters).
Assist with catastrophe operations as required, including, but not limited to working extra hours or deploying to affected areas to help policyholders.
Assist with special projects or tasks as required.
What we are looking for as a Field Adjuster:
High school diploma or equivalent; Minimum 2 years field experience with an insurance carrier.
Basic computer proficiency.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace - we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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