Full Time Head of Housekeeping

At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system.

The Housekeeping Manager assists the Executive Housekeeper in managing associates' and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.

Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties.

Assist the Executive Housekeeper in interviewing and selecting new Associates for hire

Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status

Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary

Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.

Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Education/Formal Training

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

Room service trays are placed on floor for pick up. Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

Prolonged strenuous physical activity in indoor climate-controlled environment. Inside 95% of shift.

Position Type: Regular Full-Time

Housekeeping & Laundry

EOE Protected Veterans/Disability