Caseworker - Emergency Department

Job Summary And Responsibilities

As our Social Worker, you will be a compassionate advocate, providing vital support and guidance to individuals and families facing complex challenges.

Every day, you will conduct psychosocial assessments, develop care plans, provide counseling and crisis intervention, and connect clients to resources. You'll advocate for clients and collaborate with multidisciplinary teams to ensure holistic support and promote well-being.

To be successful in this role, you must possess exceptional interpersonal skills, empathy, strong knowledge of community resources, and proven crisis management abilities, fostering positive change and client empowerment.

Advocacy & Education: Patient/Family Self Care Management, Patient/Family Health Management Education, Bioethics Referrals & Management, Physician, Staff & Community Education, Care Coordination Education & Training, Risk Management Identification & Referral

Psychosocial Management. Crisis Intervention, Psychosocial AssessmenUFunctioning, Counseling Support & Referral, Abuse/Neglect Identification & Referral (Partner, Child, Elder), Family Issues Affecting Care, Coping/Emotional AdJustment, Grief/Bereavement Support (Individual & Group), Adoption Resources, Health/Wellness Promotion, Substance Abuse Screening/Resources, Psychiatric Screening/Behavior, Management, Staff Support and Crisis Intervention (Critical Incident Stress Debriefing)

Patient / FamIly Care Conferences: interdisciplinary Care CommunicatIon/CoordInatIon, Continuity of Care Planning Management.

Continuity/Transition Management: As part of Care Coordination team, facilitation of Patient decisions and communications regarding post-acute care; professional responsibility for knowledge of community resources related to clinical social work scope of service and functions and social worker discretion; maintaining appropriate up to date resource lists; education for patients/families about availability of community resources, mental health service coordination, Hospice

Community Resource CoordInatIon; Life Care Planning, Palliative/End-of-LIfe Care, expert consultation on health care resource management; team and patient education regarding CCS/Medicare/Medi-Cal/SSI

Performance & Outcomes Management: Understanding of Federal/State/Local Regulatory Agency Compliance, Joint Commission Standards Compliance, Evidenced Based Practice; Understanding of Organizational Financial Performance/Management, Length of Stay, Cost per Case, Revenue Cycle

Job Requirements

Required

Master's Degree from a School of Social work accredited by the Council of Social Work Education.

A minimum of two years of clinical and/or medical social work experience

Fire Safety, within 90 days of hire

Preferred

Licensed Clinical Social Worker: CA

Where You'll Work

Founded in 1887, Dignity Health - California Hospital Medical Center is a 318-bed, acute care, nonprofit hospital located in downtown Los Angeles, California. Serving over 100,000 patients annually, the hospital offers a full complement of services including a Level II Trauma Center, Level III NICU, heart care, women’s health, and a family birth center. In 2025, we opened our new patient tower, Grand Tower, featuring a dramatically expanded Emergency Department and Family Birth Center that will increase patient comfort and privacy.

Additionally, California Hospital Medical Center has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and recently was awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care.

California Hospital Medical Center shares a legacy of humankindness with Dignity Health and CommonSpirit Health, one of the nation’s largest health care systems, dedicated to providing compassionate, high-quality, and affordable patient-centered care.

One Community. One Mission. One California

Pay Range

$51.97 - $71.57 /hour

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