Housekeeping/Houseman/Laundry/Maintenance

HousekeeperSupervisor: Executive Director, Maintenance Director, or Housekeeper LeadFLSA Status: Hourly, non-exemptDate Approved: September 2021Overall Job PurposeUpholds the company values of People, Passion, and Excellence through cleaning resident apartments and Community common areas with integrity and attention to detail. Presents the Community in a positive and impressive manner for our residents and guests and maintains a positive team atmosphere.Minimum Job Qualifications and RequirementsMust be at least 18 years old or olderPrior related experience is preferredAbility to perform housekeeping duties following sanitation and safety standards and current guidelines in a timely and efficient manner without compromising qualityPromptly communicate concerns with resident's health and/or unsafe living conditions to managementDemonstrated ability to communicate effectively and politely in English, both verbally and in writing, with residents and staffMeets state related requirements (as applicable for position)Ability to work in a team setting and be a positive team playerMaintain a positive, respectful, and professional approach with coworkers and residentsAbility to keep all business and operations information confidentialPossess excellent customer service and organizational skillsAbility to work under time constraints with little supervision while maintaining a high level of performance and meeting department deadlinesMay assist with disaster management efforts during evacuationsAbility to follow and adhere to policies, procedures, and standardsSatisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable)Essential Job Duties and Responsibilities Promptly documents and reports all maintenance issues and safety hazardsCleans resident apartments and Community common areas as assigned and according to housekeeping checklist and scheduleCompletes and submits all required documentation on time per department procedure, such as daily checklists, cleaning logs, etc.Removes trash in compliance with company proceduresDeep clean resident apartments and Community common areas according to schedule, and training protocolsPerforms other duties as assigned by managementMaintain a safe and secure environment for all staff, residents, and guestsServes as role model for other employees by displaying responsible, cooperative, positive attitudeAttends education and training classes as necessary to fulfill state or provincial regulationsAssist with laundry management, including placing resident laundry on hangers, washing and drying linen, sorting and replenishing linen, and other duties as assignedOther Job Duties and ResponsibilitiesPerform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or othersMeet the assigned work requirements of the job, regular attendance is requiredServe as a role model for all employees by displaying a responsible, cooperative, and positive attitudeRepresent the Community in a professional, courteous, and friendly mannerAdhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisorAdhere to company and safety policies and procedures. Wears appropriate PPE when necessaryPromote resident advocacy and demonstrate excellent customer service at all timesMaintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)This position has no supervisory responsibilitiesMaintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable)Physical RequirementsPhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.20% or less - 20% to 40% - 40% to 60% - 60% to 80% - 80% to 100%Stand - XWalk - XSit - XPushing, pulling and/or reaching - XGrasping and fine manipulation - XClimb or balance - XStoop, kneel, crouch, or crawl - XTalk or hear - XTaste or smell - XLifts Weight or Exerts Force - 20% or less - 20% to 40% - 40% to 60% - 60% to 80% - 80% to 100%Up to 10 poundsUp to 25 pounds - XUp to 50 pounds - XUp to 100 poundsMore than 100 poundsThe Community reserves the right to revise the duties set forth in this job description at its discretion.