Overnight Stocker & Delivery

Night Stocker
We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
General Function: Unloads product, opens containers, stocks shelves, and rotates product where necessary.
Partnerships
Customer focused
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce; Night Stock Manager
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
Makes an effort to learn customer's names and to address them by name whenever possible.
Assists customers by: (examples include) escorting them to the products they are looking for, securing products that are out of reach, loading or unloading heavy items, making note of passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon and provides friendly helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.
Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.
Organizes stock for greatest efficiency, cleans and restocks damaged items.
Reports all new or different items for the scanning coordinator for input into the system.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.
request supplies orally or in writing.
Six months or less of similar or related work experience.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities: This position is exposed to dirt, noise, equipment movement hazard, and chemicals/solvents daily. This position is also occasionally exposed to temperature extremes and the potential for electrical shock.
Equipment Used to Perform Job:
Power jack, compactor, order machine, check register, forklift, scales, and Tomra machines.
Financial Responsibility:
Responsible for supplies, stock, and for checking the cooler.
Has daily contact with community or trade/professional organizations, suppliers/vendors, and customers.