Retail Sales Processor

Sales Processor
Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. As a Sales Processor with Clayton's retail company, you play a critical role in creating a world class home buying experience. To be successful in this role, a Sales Processor must possess the ability to create rapport over the phone with potential home buyers as they guide and educate them through the process. The sole purpose of this role is to assist customers as they navigate the home buying process. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes.
Establish ongoing relationships by delivering best-in-class customer service.
Assist and educate customers throughout the home buying process.
Acts as a liaison between all parties to ensure clear, urgent, and constant communication.
Coordinate next steps and items required with all parties involved in the purchase regarding applications, approvals, settlement, and closing.
Educates customers on the information and documentation typically requested as part of the loan application process and obtains cost estimates and the details of the purchase in order to ensure accuracy and transparency at closing.
Assist Sales Professionals and customers in gathering and preparing information for application submissions.
Ensure transparency and accuracy for customers through the closing process.
Set up and maintain customer files.
Prepare the Retail company's portion of the Closing Package.
Provide frequent updates to sales team and manager as they relate to deals in process.
Manage all steps in the retail process leading to funding for each customer.
Protect company assets by maintaining a high level of integrity and complying with legal requirements that apply to selling manufactured homes.
Participate in sales meetings and other company events.
Ability to create an exceptional experience for customers.
Self-motivated and able to manage multiple projects simultaneously.
Creative thinking and problem-solving skills.
Computer skills including Microsoft Office with strong Excel skills.
Ability to excel and contribute to a team environment.
Ability to obtain appropriate manufactured home sales licensing as necessary.
As a Sales Processor with Clayton, you will receive an hourly wage ranging from $24.00 - $30.00 depending upon experience.

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
Home Centers are closed on Sundays we believe in offering a balanced working environment.
Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.