Head of Project Management

The Federal Project Manager executes critical projects within QTS Federal. These projects will primarily be in two categories: implementation and process development. In implementation projects, the Federal Project Manager will guide customers, partners, and QTS Federal stakeholders through a complex implementation process while serving as the primary point of contact for customer project leadership. This is a critical function that involves orchestrating a variety of stakeholders and coordinating all aspects of a successful data center project delivery. In process development projects, the Federal Project Manager will support QTS Federal Leadership in refining delivery models for QTS Federal products and services. The Federal Project Manager reports to the Director - Federal Project Delivery.

Manage and maintain excellent customer relationships. Clearly documenting goals, managing expectations, and managing project outcomes to ensure customer satisfaction and success.

Coordinate data center deployment projects from kickoff to completion. Create and maintain project plans: outlining tasks, milestone dates and allocation of resources.

Sales, Facility Operations, Property Development, Implementation, Technology Operations, and Security.

Provide timely and accurate status updates to all customer, partner and QTS Federal stakeholders throughout the project lifecycle.

Own and manage customer project escalations through to resolution, and ensure expectations are clearly set with customer and QTS teams.

Assist in the development and maintenance of project methodology to improve QTS Federal services and offerings.

Support QTS Federal Leadership in process improvement and process development projects as the company experiences rapid growth.

Bachelor’s degree or equivalent professional experience

• 5+ years technical project management or service delivery management experience
• Experience working on projects within construction, development, or infrastructure environments, or demonstrated familiarity with construction processes and stakeholders.
• Experience working on projects within construction, development, or infrastructure environments, or demonstrated familiarity with construction processes and stakeholders.
• Experience with Microsoft Office suite, specifically PowerPoint, Excel, and Project
• Ability to obtain a TS security clearance.
• US Citizenship for this position is required by law due to federal customer contracts

10+ years technical project management or service delivery management experience

• PMP certification or equivalent
• Active TS security clearance with eligibility for additional accesses as needed

Effective written and oral communication at both the working level and executive level

Ability to manage and prioritize multiple concurrent projects

Proficiency in Microsoft Office suite, specifically PowerPoint, Excel, and Project

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; employee assistance program; QTS scholarship for dependents; This position is Bonus eligible.

Additionally, this role is eligible to participate in the company’s commission and equity plan. This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; employee assistance program; This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; employee assistance program; We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to View email address on click.appcast.io QTS Data Centers, we are proud to stand at the forefront of today’s dynamic digital transformation. Our world-class data centers empower our customers’ most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we’re achieving remarkable things and shaping the future of digital infrastructure.

Roth and Traditional 401(k) matching contributions with immediate vesting

• Every employee is bonus or commission eligible
• Generous PTO, Paid Volunteer Days Plus Floating Holidays
• Stock Purchase Plan (SPP)
• 11 paid Holidays Annually/Holiday compensation when worked
• Pet and Legal Insurance
• Q-Anniversary Service Award Program
• QTS Scholarship for Employee Dependents
• Tuition Reimbursement Program