Maintenance Repair Support Tech
Numotion
Wheelchair Repair TechnicianJoin Numotion: The Leader in Complex Rehabilitation Technology – Become a Service Technician!At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. As a Service Technician at Numotion, you will play a critical role in servicing and repairing complex manual and powered wheelchairs, as well as other essential medical equipment. This position requires a strong understanding of manufacturer specifications and the ability to use current resources to ensure proper repair, maintenance, and functionality of our products. You will directly contribute to customer satisfaction, ensuring the equipment is safe, reliable, and ready for the individuals who depend on it every day.Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.Work Environment Maintenance: Delivery Vehicle Maintenance: Parts Management: Receive, store, and ship parts for equipment, ensuring accurate inventory tracking.Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment to enhance longevity and user safety.Equipment Fitting & Adjustments: Perform minor fittings and adjustments to ensure that the equipment is customized and comfortable for each user.Training & Development: Participate in required in-service training to stay updated with the latest industry practices and product knowledge.Required Qualifications, Skills, and Experience:Education: High School diploma or GED required or Minimum one year of related experience.Experience: Minimum of two years of relevant mechanical experience. Experience with medical equipment is preferred.Technical Skills: Proficiency with hand and power tools for equipment repair.Computer Skills: Ability to quickly assess situations and make sound decisions to resolve equipment issues.Driving: Valid State Driver's License with a satisfactory driving record, as this role may involve traveling to various locations.Preferred Qualifications:Previous Experience with Wheelchair Repair or Medical Equipment: Hands-on experience with mobility equipment is highly desirable.Physical Requirements:Lifting: Ability to lift up to 50 lbs and pull/push equipment weighing over 100 lbs as necessary.Strong manual dexterity is needed for equipment manipulation and repairs.Weather Conditions: Ability to work in inclement weather conditions, especially during field operations.Overtime: Ability to work overtime when required, based on business needs.Medical, dental, and vision insurance to support your health and wellness.401(k) with employer match to help you plan for your future.Short- and long-term disability for peace of mind.Life insurance for financial security for your family.Employee training and development programs to ensure your continued growth and success.We do not tolerate discrimination in any form and are committed to fostering a work environment that reflects the diverse communities we serve. If you are passionate about delivering life-changing mobility solutions and providing exceptional customer service, apply today to join the Numotion team! Help us empower individuals to live more independent, fulfilling lives.
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