Hospice RN Administrator - Full Time
Heartland of Perrysburg
Serve with Purpose.
We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management.
If you're a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.
The Administrator RN II provides strategic leadership and operational oversight for assigned Hospice location with a mid-size census. This role will oversee and lead the day-to-day operations, including managing and directing interdisciplinary teams, ensuring the delivery of high-quality and patient-centered care, fostering a culture of compassion, respect and integrity to meet business and organizational goals, regulatory standards, and community needs. Responsibilities include leadership and development, financial performance, community outreach, human resources, office operations and communication and relationship building with the Governing Body, referral partners, the community. In this role, the Administrator ensures assigned Hospice location delivers outstanding service, while upholding the company's mission, vision and values.
Provides leadership for a mid-sized hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.
Demonstrates a commitment to excellence through focusing on quality care and/or service.
Incorporates continuous quality improvement principles in day-to-day activities.
Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
Uses statistical and qualitative information to manage quality.
Ensures policies and procedures are followed.
Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.
Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Promotes/provides for core orientation plus location and job specific orientation, in service training and continuing education for employees, volunteers and contract personnel.
Recommends a sufficient number of qualified and competent persons to provide services.
Responsible for the selection, supervision, and evaluation of interdisciplinary team members.
Collaborates with the Governing Body, Corporate leadership and employees to establish goals and standards for performance; Completes all performance evaluations prior to due date.
documents actions taken in accordance with policy.
Makes appropriate assignments among employees in accordance with their personal abilities and limitations; Manages Office Operations effectively.
takes corrective action on projects, as appropriate.
Considers the impact of department/location/provider decisions on the overall functioning of the company and its hospice affiliates.
Ensures contract management is maintained for services from outside vendors/providers.
Assesses and improves branch/department performance as well as individual team's performance.
Monitors and supervises quality of patients' care of assigned location(s).
Processes emergency calls and requests for assistance.
Prepares, monitors, and reviews monthly bills, supply costs, expense requests, mileage reimbursement, payroll and other expenses.
Ensures accuracy of marketing materials, public information materials and activities.
Provides a safe environment for patients, visitors, customers and employees.
Investigates and completes detailed reports of any incidents/accidents, grievances, complaints, medication errors and other problems within the time frames established by policy, and implements corrective and/or preventive action immediately.
Works with physicians, patients, families, staff and others regarding problems, needs and concerns.
Responsible for supervision and evaluation of family satisfaction surveys.
Regularly reviews safety policies and procedures (to include the Emergency Preparedness Plan); ensures that all employees are oriented to and understand their role in safety policies and procedures.
Manages Financial Resources prudently and effectively.
Completes financial reviews on recommended schedule.
Continually seeks ways to reduce costs without affecting quality.
Controls use of overtime and temporary personnel except when justified by increased volume or decreased staffing levels.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Registered Nurse with minimum of Associate's Degree in Nursing required
Bachelor's degree in nursing (BSN) from an accredited school of nursing preferred.
Three to five years' healthcare sales/ management experience preferred.
Two or more years' experience in hospice/home care required
Meets all state-specific requirements for the Administrator role.
Three years' experience in direct patient care in a clinical setting preferred.
Strong understanding of hospice regulations, compliance, and Medicare conditions of participation
Proven ability to manage teams, budgets, and interdisciplinary operations.
Commitment to high-quality, compassionate care for patients and families.
Licenses, Certifications and/or Registration:
Current license to practice nursing in the state of requested employment, if applicable
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
~ National & Local Recognition Programs
~ Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
If you're an experienced healthcare leader looking for your next challenge, we want to hear from you. Heartland Hospice
At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Our nationwide reach is powered by a family of trusted brands that include:
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Illumia Health
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