Head of Client Services

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. For more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.Our Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.Every day our teams of Pest Techs are out in the neighborhoods across the country visiting residential customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction. Monitoring branch scheduling and ensuring pest tech routes are successfully completedEnsuring regulatory compliance and safety standards are met or exceededResponding to customer concerns, including resolving cancellation requestsInspecting and evaluating the performance of Pest TechniciansMonitoring and maintaining inventory levels of pest control productsFacilitating continual training of local sales and service teamsWhat do I need to be successful?An associate’s degree (A four year degree is highly desirable)Must possess a valid driver's license from state of residenceHaving 1-2 years of related experience is very helpful, but not requiredWillingness to relocate is highly desirableYou are able to effectively lead and motivate othersYou have strong communications skills - impersonal, written, presentingYou are good at problem solving and coming up with practical solutionsYou are able to build rapport easily and establish trust with customers and employeesYou are detailed oriented and understand the importance of safetyYou have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and serviceOf course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessaryWhy should I choose Terminix?In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.Comprehensive training and licensure, all paid by the companyCompany vechicle, gas card, cell phone, and laptopHighly competitive compensationOpportunities for advancement and career growthMedical, dental and vision coverage + discounts on Terminix brandsShort/long-term Disability and Life InsurancePaid time offDisclaimerThe above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Professional and Personal GrowthMultiple avenues to grow your career Training and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreSavings and Retirement401(k) retirement plan with company-matching contributions Work-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work.  Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.An employer who violates this law shall be subject to criminal penalties and civil liability.possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.SummaryLocation: Houston, TexasType: Full time