Head of Operations & Business Management

Operations Manager - Longview, TX
Keurig Dr Pepper isa modern beverage company, with more than 125 brands people know and love.Weare building a culture that is our competitive advantage - one that is growth-focused, change-resilient, collaborative, innovative, nimble,diverseand inclusive.

You’ll create and execute ambitious business and people strategies. You’ll play an important leadership role in our diversity & inclusion efforts. You’ll collaborate with other cross-functional leaders to implement and DELIVER BIG on KDP’s business objectives.

You’llneedto have a team-first mentality, strong customer centric and influencingskills, an entrepreneurial spirit,businessinsight and analytical capability, and a heart for supportingthe needs of our team members.

As an Operations Manager, you will be responsible for the overall direction, guidance, and safety of our warehouse facility in Longview, TX. You will lead and execute continuous improvement initiatives across cross-functional teams and projects, report on progress, make recommendations and support implementation. You will help foster our ONE KDP culture and environment by providing leadership, communication and performance management for your onsite people managers and team members, to enable the growth and development of our people and organization.

Lead and manage diverse working teams including talent selection, leadership development, career coaching, and supervision of warehouse facility.

Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust.

Administer company policies, practices, and adherence to standard operating procedures, which includes enforcing and maintaining safety, food safety and environmental policies and procedures.

Effectively utilize data to manage through various situations and display high emotional maturity when analyzing people impacts.

Engage and collaborate with internal partners and functions to meet customer demands and provide high quality customer service.

Regularly flex between hands on tactical and strategic work as necessary.

Effectively manage difficult situations and assess the best solutions when impacting people, customers, and cost.

Apply change management experience while also explaining change effectively to frontline associates

Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

Annual bonus based on performance and eligibility

High school diploma or general equivalency diploma (GED) with 5 years’ experience in a distribution center / DSD Warehouse environment OR a Bachelor’s Degree in Business, Supply Chain Management, Logistics, or related field with 3 years’ experience in a distribution center / DSD Warehouse environment

Prior people leadership experience in a distribution center or operations environment

Advanced skills using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, A&W®, Peñafiel®, GHOST®, 7UP®, Snapple®, Clamato® and Core Hydration®. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We offer robust benefits to support your health and wellness as well as your personal and financial well‑being. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth. Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to View email address on click.appcast.io order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.

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