Overnight Part Time Outdoor Concierge
The Concours Club
Job Description
Job Description Description:
The Concours Club sets the new standard for automotive country clubs worldwide. The members-only motorsport facility blends high-tech driving, impeccable service, and luxury amenities within a spectacular resort setting. Located within minutes from the heart of Miami, this is the ultimate escape, where automotive collectors and enthusiasts can relax, connect, and share their passion. The world-class driving experience is now open to members.
Summary/Objective:
We are seeking a Lifestyle Concierge who is passionate about delivering exceptional hospitality and curating unforgettable experiences for our members. This role requires direct engagement across a variety of dynamic environments, ensuring seamless, personalized service. The ideal candidate will be highly adaptable, detail-oriented, and thrive in a fast-paced setting. A strong commitment to service excellence, excellent problem-solving skills, and flexibility with weekend availability and scheduling are essential.
Key Job Responsibilities
Deliver personalized, high-touch service by anticipating member needs and creating seamless, memorable experiences
Maintain a visible and proactive presence throughout the facility, including the clubhouse and pit lane, to support members and guests
Welcome members and guests with professionalism, warmth, and confidence, ensuring exceptional first impressions in alignment with club standards
Actively listen and respond to inquiries, requests, and concerns with a timely, solutions-oriented approach, fostering strong member relationships
Collaborate with hospitality, circuit operations, and logistics teams to ensure smooth daily operations and service delivery
Support daily operations by maintaining cleanliness, organization, and readiness of all member-facing areas, including lounges, locker rooms, and circuit side spaces
Manage member belongings and driving gear, including organization, storage, and proper handling.
Accurately process food, beverage, and retail transactions, while supporting inventory organization and merchandising efforts
Support execution of events, circuit days, and club programming, including setup and breakdown.
Support inventory restocking and basic supply organization across hospitality areas.
Monitor and restock inventory and supplies across hospitality areas
Report operational issues, maintenance needs, or member concerns to appropriate team members in a timely manner
Uphold luxury hospitality standards at all times to ensure a consistent, high-quality member experience
and long-term satisfaction
Requirements:
Skills & Qualification
Proven experience in a service role in the hospitality industry
At least 1 year of experience in an upscale or luxury setting
Interest in motorsports, automotive, or high-performing environments strongly preferred
Strong ability to multitask and remain composed in fast-paced environments
Strong communication skills and a positive, service-oriented attitude
Polite and confident with a great deal of patience
Basic familiarity with POS or reservation systems is a plus
High School Diploma required
Bachelor’s Degree in hospitality or a relevant field is a plus
Must be 18 years of age or older
Willingness to work variable schedules, evenings, and weekends
Work Environment
This job is usually performed indoors and outdoors in a controlled environment within an active motorsports resort and involves a high level of noise. The environment includes exposure to live circuit operations, high-energy events, and variable conditions. This job has intermittent levels of high stress.
Physical Demands
Ability to stand for long periods of time, bend, reach, and carry 25+ pounds.
Position Type/Expected Hours of Work
This is a part-time position. The Lifestyle Concierge is expected to work an alternating schedule, including nights, weekends, holidays, and operational event days.
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