Field HR Generalist (Employee Relations)

Human Resources Job

For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we're a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we're looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. You will support business leaders and associates at large or complex sites by managing HR functions including onboarding, employee and labor relations, investigations, training, recruiting, and HR administration. You will serve as a primary contact for HR-related inquiries, facilitate compliance activities, and participate in employee engagement initiatives. Travel may be required up to 25%.

Counsel and coach managers on associate performance management and support the onboarding process for new hires.

Partner with local HR teams and business leaders to meet headcount goals and execute recruiting strategies.

Act as a liaison between corporate HR centers and site employees to address HR-related issues and facilitate special projects and events.

Conduct HR audits and participate in employee engagement activities to enhance workplace culture.

Serve as a primary contact for HR policy inquiries, conduct confidential investigations, and support the termination and exit interview process.

Initiate and track job requisitions, process HR transactions, maintain employee records, and ensure compliance with training requirements.

Provide backup support for payroll and HR administrative functions and compile HR reports as needed.

Minimum 3 years of human resources experience required; Associate's Degree or High School Diploma required; Bachelor's Degree preferred.

Proficient in MS Office products (Word, Excel, PowerPoint) with at least 3 years of daily use in a professional setting.

Demonstrated ability to navigate and utilize HRIS systems for employee data management and reporting.

Verbal and written fluency in Spanish may be required in certain markets.

Experience managing benefits, training, recruitment, safety, and wage administration in a human resources role.

Working knowledge of HRIS and payroll systems and procedures.

Demonstrated ability to provide customer service in a fast-paced environment.

Proven organizational skills with examples of multi-tasking and project initiation.

Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.

Requires ability to comprehend and communicate with others verbally and/or in writing.

May require travel by automobile and airplane for business.

May require visits to warehouse operations in temperatures at or below freezing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability status as a protected veteran or any other protected category under applicable federal, state and local laws.