Head of Operations & Business Management

Company Overview Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Reporting into the Enterprise Services (ES) Operations team, this role is ideal for leaders who have built their careers within Healthcare Systems and are ready to apply that expertise on a broader strategic scale. ES Operations delivers a portfolio of value‑driven solutions—including performance guarantees and advanced technologies powered by Siemens Healthineers—to help transform healthcare delivery for our partners. As the primary point of contact from the C‑suite through operational leadership, you will guide, sustain, and strengthen the overall health of a strategic partnership.
Job Responsibilities Provide exceptional customer engagement and support to drive partnership performance.
Deliver an outstanding customer experience through clear communication and proactive relationship building.
Lead strategic engagement across the customer’s organization, including budgeting, asset management, capital planning, procurement, and KPI alignment.
Collaborate across business lines to ensure transparency around inputs, outputs, challenges, and risks.
Contribute to broader Enterprise Services Operations initiatives as needed.
Required Experience Experience leading or supporting Oncology service line operations, cancer center administration, infusion services, oncology program development, or related oncology clinical operations is strongly preferred.
Understanding of oncology care delivery models, including multidisciplinary cancer programs, ambulatory oncology operations, research integration, patient access, throughput, and program growth strategies within academic and community health systems.
A deep understanding of the complex operational, regulatory, research, and educational missions unique to Healthcare Systems, and how they influence clinical workflows, asset utilization, staffing models, and capital planning.
Demonstrated ability to assess clinical asset management needs and develop short- and long-term operational and capital plans—including technical/clinical performance management, skill development, operational execution excellence, and compliance oversight.
Strong working knowledge of health system service line operations, particularly within environments that manage multi-site academic practices and large-scale procedural departments.
A results‑driven mindset, with the ability to balance customer impact, clinical quality, and business objectives.
Strong project management capabilities and ability to prioritize and lead multiple initiatives in fast‑paced, high‑acuity settings.
Required Qualifications BS/BA in a medical field, engineering/technology, healthcare/business administration, or related healthcare discipline.
Minimum of 5 years of leadership experience within a Healthcare System, whether through direct clinical department management or hospital operations/business development.
Ability to travel up to 15%.
Preferred Qualifications Demonstrated leadership experience within a health system Oncology service line, cancer center, or related oncology operations environment, with responsibility for operational performance, strategic planning, growth initiatives, and stakeholder engagement.
Strong analytical and business acumen, including familiarity with P&A management, capital & operational planning, and resource stewardship.
Ability to assess business situations using a general manager perspective, with strengths in structured problem solving and critical thinking.
Experience evaluating client commercial capabilities and identifying opportunities for growth, optimization, or process improvement.
Adaptability to changing client needs, cost initiatives, policy shifts, and evolving healthcare landscapes.
PMP or Lean Six Sigma certification is a plus.
Commissions are based on individual performance and/or company performance.
Benefits medical insurance
dental insurance
401(k) retirement plan
life insurance
long-term and short-term disability insurance
Vendor Credentialing and Client Access Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus)
Healthcare training
Equal Employment Opportunity Statement Siemens Healthineers is an Equal Opportunity and &affirmative action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here.
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