Client Service Support Rep (Temp)

Temporary Member Service Representative/Teller

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. Economic justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are seeking a Temporary Member Service Representative/Teller to join our team!

Maintain and enhance member account relationships by providing excellent member service.

Process share deposit payments, loan payments, manual payrolls, and account transfers.

Maintain drawer cash levels within prescribed amounts.

Post and log night, ATM, and mail deposits (part of dual-control team).

Perform other duties and projects as assigned.

High school graduate or equivalent.

Bilingual in English/Spanish highly preferred but not required.

Minimum one year experience in financial institution or other customer service industry preferred.

Prior cash handling and customer service responsibilities preferred.

creating economic opportunity for traditionally underserved communities.

Excellent customer service skills.

both verbally and in writing.

Ability to be trained and efficiently operate credit union systems and proprietary software, including proprietary software (New Solutions, Microsoft Excel, Word, and Outlook).

Ability to work flexible work hours including evenings and weekends.

May be required to travel to cover other Branches.

Ability to use keyboard and data entry skills.

Ability to demonstrate Self-Help's Core Values:

Service with Excellence

Diversity as a Strength

Financial Sustainability for Mission Impact

and are interested in working to help create economic opportunity for all

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.