Service Concierge Full Time

Concierge PositionAbout Us: Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. About the Role: The Concierge serves as the first point of contact for visitors, residents, and callers at the community's front reception desk. This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately.Ensure visitors sign in and notify residents of their arrival as appropriate.Community Representation: Promote a positive image of the community and serve as an ambassador to visitors. Provide general information and refer prospective residents and families to the marketing team.Phone Management: Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.Administrative Assistance: Assist with monthly resident statements, invoice entry, and accounts payable coding. Support event reservations and mailings as needed.Office Support: Order office supplies, assist with resident programs, and maintain community rosters and documentation.Emergency Response: Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols. Community Tours: Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.Clerical Tasks: Perform basic typing, filing, and other clerical duties as assigned.Training & Compliance: Complete all required training and attend in-service meetings.Qualifications:Education: High school diploma or GED preferred.Experience: Minimum of one (1) year of related experience or training; Skills: Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.Benefits (Must be a Full-Time employee for 90 days):Paid Time OffPaid HolidaysMedical InsuranceDental InsuranceVision InsuranceLife InsuranceDisabilityCritical Illness & Accident CoverageLegal & ID TheftEducation AssistanceReferral Programs – employees and residentsRent DiscountWorkers Comp (If applicable)ZayZoon - access 50% earned wages anytimeIntegrated Real Estate Group is an Equal Opportunity Employer.