Reception & Administrative Professional
Primary Residential Mortgage
Administrative Assistant
The purpose of this position is to provide administrative support to a Department and/or Manager. Duties include general clerical, reception, and project based work. The administrative assistant is to maintain a professional company image while interacting with clients and visitors in person and by phone.
Answers telephones and transfers calls to appropriate staff member
Creates and modifies documents using Microsoft Office
Performs general clerical duties including but not limited to photocopying, faxing, mailing, and filing
Coordinates and maintains records for staff office space, phones, parking, company credit cards and office keys
Supports staff in assigned project based work
Maintains supplies/inventory, determines inventory levels, orders needed supplies, and verifies receipt of ordered supplies
Completes operational requirements by scheduling and assigning administrative projects and expediting work results
Basic reading, writing, and arithmetic skills required
Knowledge of Microsoft Excel and Microsoft Word
Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)
In the performance of assigned tasks and duties all employees are expected to conform to the following:
Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
Partner with your management team to understand performance expectations and measurements. Realize team synergies through networking and partnerships across PRMI.
Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Perform quality work within deadlines.
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies.
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