Order Processor (After Sales Service)
$15 - $23.79 per hourFerguson Enterprises
Sales Coordinator – Post‑Sales Support Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other.
Ferguson, a Fortune 500 company, is proud to provide best‑in‑class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce.
We are looking to fill an immediate need for a Sales Coordinator for post‑sales support!
This role is approved to be either Remote within the United States or Hybrid for the associate in Newport News, VA, in accordance with company policy.
Responsibilities Responsible for managing the purchasing, maintenance, and delivery timelines for orders
Proactively communicate order status via phone and email
Prioritize and complete work in order from high priority to low priority
Help improve customer satisfaction by ensuring accuracy and timely processing of orders
Qualifications Prior sales and/or customer service experience
Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
Results oriented and service minded
Strong attention to detail, demonstrated integrity and professionalism
Ability to learn quickly and multi‑task as well as organize and prioritize work
Ability to effectively communicate both verbally and in writing
Continued focus on improving system efficiencies and business practices
The ability to thrive in an inclusive environment
Experience with Salesforce or other CRM software is a plus
Benefits Health, dental, vision, paid time off, life insurance, and a 401(k) with a company match
Mental health coverage, gender affirming and family building benefits, paid parental leave
Associate discounts and community involvement opportunities
Pay Information Pay range: $15.00 – $23.79 per hour (estimated monthly for salaried roles or hourly for all other roles)
Bonus or incentive plan eligible
Starting wage may be higher in certain locations based on local or state wage requirements
Ferguson complies with all wage regulations
Pay will vary depending on qualifications and prior experience
Equal Opportunity Employer Ferguson is an equal opportunity employer and a federal government contractor. We comply with 41 CFR 60‑300.5(a) and 41 CFR 60‑741.5(A). Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation.
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