Head of Programme Management

Title: Program Coordinator

Department Org: Quality Management - 110050

Employee Classification: J1 - Salaried Full Time HSC

Bargaining Unit: Professional Staff Association

Shift: 1

Travel: Weekend/Holiday: Cardiac Registry & Cardiac Quality Programs Coordinators support cardiac, heart failure, and open-heart programs through management of clinical registry data, data abstraction, data entry, validation, analysis, reporting, and program performance improvement support. This position is responsible for the integrity, timeliness, and accuracy of assigned cardiac clinical registries, including data submission, audit readiness, and follow-up related to internal and external reporting requirements.

This role works collaboratively with physicians, program leadership, nursing, quality, and operational departments to identify trends, support morbidity and mortality review, assist with registry-based and quality-based performance improvement activities, and prepare reports for leadership and committees. The position also supports survey and accreditation readiness related to assigned program areas, including applicable requirements of Centers of Medicare and Medicaid CMS, the Ohio Department of Health (ODH), The Joint Commission (TJC), and specialty program reporting frameworks as applicable. This role additionally manages cardiac clinical registries (e.g., ACC/NCDR), supports Morbidity & Mortality (M&M) review processes, and provides data abstraction, analysis, American Heart Association - Get with the Guidelines, and survey support for ODH and The Joint Commission. The position sits within Quality Management and supports Core Measures and registry-based performance improvement.

Minimum Qualifications: Work experience in healthcare and experience in deployment of process improvement required. Understanding of Performance Improvement principles and tactics required along with a working knowledge of metrics. Experience with cardiac or clinical registries (ACC/NCDR preferred) and regulatory survey support.

Preferred Qualifications: Completion of an Associates/ bachelor’s degree preferably with studies in business sciences, health sciences, statistics, industrial engineering, health informatics or related fields. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at View email address on click.appcast.io 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.

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