Housekeeping Houseperson (Flexible Shift)

HousekeeperThe Housekeeper is responsible for maintaining cleanliness and order in guest rooms, public areas, and assigned spaces in the hotel. This position plays a crucial role in ensuring a positive guest experience by delivering clean and comfortable accommodations. The Housekeeper must follow hotel cleaning standards and procedures while maintaining a friendly and professional demeanor.Essential Duties And ResponsibilitiesGuest Relations Management Be readily available and approachable for all guests.Take proactive approached when dealing with guest's concerns.Extend professionalism and courtesy to guests at all times.Follows hotel standards for interacting with guests.Maintain guest service as the driving philosophy of the hotel.Personally demonstrates a commitment to guest service by responding to guest needsOperations Knows local health and safety codes and regulations that apply to the hotel.Clean and service assigned guest rooms and public areas according to hotel standards, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing amenities.Ensure all rooms are cleaned and arranged according to established standards, including checking for broken or damaged items and reporting them for repair or replacement.Change linens, towels, and other items as required, ensuring fresh and sanitized materials for each guest.Restock room supplies such as toiletries, coffee, tea, and other amenities.Respond to guest requests in a timely and professional manner, providing additional items or services as needed.Maintain a clean and organized cart, ensuring supplies are adequately stocked before each shift.Adhere to health and safety regulations, including proper handling and use of cleaning products, and report any hazards or safety concerns to management.Monitor and maintain cleanliness in hallways, stairwells, public restrooms, and other hotel areas, ensuring an inviting environment.Follow established procedures for handling lost and found items.Ensure confidentiality and security of guest rooms by properly securing doors and reporting any suspicious activity.Report any maintenance issues or damages observed during cleaning to the housekeeping supervisor or maintenance department.Collaborate with other hotel departments to ensure a seamless guest experience, including communicating room readiness with the front desk.Follow green and sustainability initiatives, such as conserving water and energy during cleaning processes.Comply with hotel policies and procedures, including dress code and punctuality.Additional ResponsibilitiesAny other duties assigned by the direct or indirect manager is required by the business operations.Education And/Or ExperiencePrevious housekeeping experience in a hotel or similar environment is preferred but not required.High school or GED equivalentTechnical Skills And Other RequirementsAbility to work efficiently in a fast-paced environment and complete tasks within established time frames.Strong attention to detail and commitment to cleanliness.Excellent organizational and time management skills.Physical stamina to lift, push, pull, and carry heavy loads, as well as the ability to stand and walk for long periods of time.Ability to work flexible hours, including weekends, holidays, and various shifts.Strong communication skills and a positive attitude toward guests and team members.A commitment to providing excellent service and ensuring guest satisfaction.Working Conditions/Environment And Physical RequirementsModerate to loud noiseClear visionAmount Of Time - Work EnvironmentWet or humid conditions (non-weather) NoneWork near moving mechanical parts NoneWork in high, precarious places NoneFumes or airborne particles Under 1/3Toxic or caustic chemicals Under 1/3Outdoor weather conditions 1/3-2/3Extreme cold (non-weather) NoneExtreme heat (non-weather) NoneRisk of electrical shock Under 1/3Work with explosives NoneRisk of radiation NoneVibration NoneAmount Of Time - Physical DemandsStand Over 2/3Walk Over 2/3Sit Under 1/3Use hands to finger, handle, or feel Over 2/3Reach with hands and arms Over 2/3Climb or balance 1/3-2/3Stoop, kneel, crouch, or crawl Over 2/3Talk or hear Over 2/3Amount Of Time - Lifting Or Force ExertedUp to 10 pounds 1/3-2/3Up to 25 pounds 1/3-2/3Up to 50 pounds NoneUp to 100 pounds NoneMore than 100 pounds None