Full Time Retail Security Professional

Retail Security Guard (Full-Time)

LOCATION:

Chicago Premium Outlets – Aurora, IL

PAY:

$16.50/hour

POSITION TYPE:

Full-Time

SCHEDULE:

Two positions:

1) 12:00PM to 8:00PM 2) 4:00PM - 12:00AM

OVERVIEW:

We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS:

Weekly pay Flexible scheduling Employee discounts Employee Assistance Program (confidential support resources) Supportive work environment focused on well-being

KEY RESPONSIBILITIES:

Security & Patrol Patrol assigned areas or maintain a fixed post to monitor activity Control access points and manage pedestrian/vehicle traffic Identify and report suspicious activity, incidents, or safety concerns Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting
Monitor CCTV cameras and security systems
Complete daily activity logs, incident reports, and required documentation
Maintain awareness of surroundings at all times

Safety & Compliance
Follow all post orders, company policies, and safety procedures
Maintain knowledge of emergency response protocols
Inspect property for safety risks (fire hazards, equipment issues, etc.)
Support loss prevention and recommend safety improvements

Customer Service
Greet and assist customers, employees, and visitors in a professional manner
Provide directions and support as needed
Maintain a visible, approachable presence on-site

QUALIFICATIONS:

Required Strong customer service and communication skills Ability to stay alert and respond calmly in emergency situations Reliable, punctual, and able to follow directions Ability to write clear and accurate reports Must present a professional appearance and demeanor State Guard license is required, but we can help you obtain this Must be at least 21 years of age

Preferred
Prior security or customer-facing experience
Familiarity with CCTV, alarms, or access control systems

Skills & Attributes
High level of attentiveness and situational awareness
Dependable and team-oriented
Able to multitask and work in a fast-paced environment
Strong work ethic with a sense of urgency

Work Expectations
Arrive on time in full uniform and ready to work
Stay engaged and proactive throughout your shift
Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION:

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.