Head of Retail Markets

The Fresh Market Director oversees all fresh food departments within the supermarket, including Bakery, Tortillería, Meat, Seafood, Cremería, Taquería, Guacamole, Juice Bar, Marisquería, Produce, Floral, Frutería, and Receiving. Fully accountable for performance, profitability, and compliance, this role ensures customer service excellence, operational efficiency, team development, and product quality. The Fresh Market Director collaborates closely with the Store Director, Center Store Director, Corporate, and Department Managers to maximize store profitability and deliver extraordinary customer experience.

Lead performance, sales, and budgets across all Fresh Market departments.

Control labor and expenses through effective scheduling and financial oversight.

Oversee product ordering, inventory, and equipment maintenance.

Walk departments daily with managers to ensure freshness, rotation, and quality.

Monitor security, protect company property, and ensure safe operations.

Model Vallarta’s Nuestra CASA pledge, greeting customers and resolving escalated concerns.

Build and develop strong management teams, mentor Department Managers.

Ensure staffing, training, evaluations, and recognition of team contributions.

Drive merchandising and product presentation strategies.

Conduct audits and implement improvements based on performance metrics.

Cover for the Store Director or Center Store Director as needed.

bag of dog food).

Operate manual pallet jacks and forklifts (buddy system required).

Work near equipment and machinery with exposure to dust, gas, fumes, noise, and varying temperatures/humidity.

3–4 years of retail management experience (multi-department preferred).

• At least 2 years managing a multi-department team.
• Knowledge of fresh food operations, safety, and merchandising.
• Proficient in Microsoft Word, Outlook, and Excel.
• Must be able to speak, read, write, and understand English.
• Willingness to transfer to other store locations as needed.
• Fast-paced supermarket environment with direct customer interaction.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Access to legal services.
• Premium pay for holidays.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

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