Full-Time Front Desk Receptionist - Healthcare

At STRIDE Community Health Center, we’re dedicated to more than just providing healthcare, we’re committed to making a lasting impact on the lives of our patients and the communities we serve. As one of Colorado’s largest Federally Qualified Health Centers, we provide comprehensive services—including primary care, dental, pharmacy, behavioral health, health education, and outreach—to individuals and families throughout the Denver Metro area.

With over 35 years of serving our community, our growing team is at the heart of this mission. We believe healthcare is about more than treating illness; it's about fostering wellness and addressing the unique needs of every person, ensuring that no one is left behind. The Front Desk Receptionist arranges for the efficient registration of patients for all service lines. Ensures all incoming telephone calls are promptly and courteously answered. Participates in the collection process of co-pays, co-insurance, deductibles, and discount fees. Arranges for patients to speak with financial navigator/enrollment specialist if needed.

Monday - Friday, Business hours: 7:00 AM - 5:30PM

Maintains charts, and ensures Health Insurance Portability and Accountability Act (HIPPA) and OSHA compliance while demonstrating understanding of regulation

Promptly and accurately updates patient records including financial and demographic information

Collects copayment and account balances at time of service

Acts as liaison between patients and Billing Department regarding charges, payments, and insurance

Assists in Medical Records duties as needed

Assists in the training of new front desk personnel

Efficiently handles multiple clerical/administrative tasks in a fast-paced environment and effectively adapts to change

Supports other STRIDE clinics based on the needs of the organization

Follows up on all correspondence sent to/from Customer Care Center regarding patient appointments

Community: All are welcome at STRIDE - our patients are the center of our work.

Skill in using a variety of office equipment including but not limited to postal machines, printers and fax/scanners.

Ability to organize large mailing projects with accuracy on a weekly basis.

Required: High school diploma or GED (Associate's degree preferred).

1 to 2 years related experience and/or training; 1+ years experience working front desk in a medical or dental setting preferred.

Material and equipment directly used
Computer, printer, multi-line telephone systems, fax machine, copy machine, calculator, and all Microsoft Office products including Outlook, Excel, internet, and the Electronic Medical Records system.

Working environment/physical activities
Office environment within a clinical setting. Enters data into computer programs via computer, mouse, and keyboard. Moves about the office environment and occasionally to other locations. At STRIDE Community Health Center, we value a strong and collaborative work environment. This timeframe is designed to evaluate performance and assess cultural alignment within our organization. Join our dedicated team and contribute to our mission of providing quality health care to our community!

We offer a competitive hourly range of $20.00-$22.00 , depending on your experience.
The final salary for the selected candidate will be determined based on several factors, including experience, education, budget, internal equity, specialty, and training.

Join us for a fulfilling career with a comprehensive full-time benefits package that promotes professional growth, well-being, and financial security, including:

Medical, dental, and vision coverage

Paid time off (PTO) and holidays

Health Savings Account (HSA) and Flexible Spending Account (FSA), including dependent care options

Tuition reimbursement and/or Continuing Medical Education (CME)

No nights, weekends, or major holidays

Employee Assistance Program (EAP)

STRIDE complies with the Americans with Disabilities Act, providing reasonable accommodations as needed.

To ensure the safety of our patients, staff, and communities, all new hires at STRIDE must receive an annual flu shot or provide an exemption, as well as undergo tuberculosis screening and testing.

Application submission closing date: 11/9/2026
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