Head of Programme Management

Overview The Program Coordinator serves as the operational backbone of the FIRST Chesapeake programs team, ensuring that day-to-day logistics, data systems, and team-facing processes run smoothly across all FIRST programs. This role works in close collaboration with the Senior Program Manager and Program Manager, providing cross-program operational support.

This is an entry level role for someone who is highly organized, detail-oriented, mission-aligned, and eager to build deep knowledge of FIRST program delivery. High-performing coordinators who demonstrate operational ownership and cross-program fluency will be well-positioned to advance to Program Manager over time.

About FIRST Chesapeake FIRST Chesapeake exists to ensure that all young people, regardless of background, have access to transformative STEM opportunities that prepares them for the future. We believe that building an accessible, innovation-driven workforce starts with investing in hands‑on STEM programs that develop technical skills, leadership, and confidence.

Our team collaborates with schools, mentors, volunteers, and industry partners across Virginia, Maryland, and DC to bring the excitement of competitive robotics to thousands of students each year. Through cross‑sector collaboration and mission‑aligned innovation, we’re building a stronger, more connected future—one student at a time.

Team Registration & Operations

Serve as the primary operational contact for team registration, event selection, placement, and logistics across all FIRST programs. Manage team registration workflows, qualifier selection, and placement for programs

Serve as first‑line support for coaches and mentors navigating registration platforms, escalating complex issues to the appropriate program lead

Track grant and stipend records in coordination with the operations function

Maintain accurate, up‑to‑date records across all internal systems and databases

Coordinate season launch event logistics, including communications, volunteer coordination, and on‑site support

Attend events as assigned to manage logistics, troubleshoot on‑site issues, and complete post‑event reports

Support the coordination of Championship event tasks including Student Ambassador (SA) program support, Pass the Torch, Alumni engagement, and volunteer recognition

Lead freight and materials management for Worlds, including inventory tracking, packing coordination, and shipping logistics

Data Tracking & Reporting

Own the collection, organization, and maintenance of program data to support operations and mission impact:

Collect and maintain team participation, pre‑season and post‑season impacts, and demographic data across all FIRST programs

Program Manager, prepare data summaries and reports for internal use, grant reporting, and impact storytelling as directed

Program Manager and Program Manager with data needs specific to their functional areas

Ensure data integrity across all tracking systems and shared documentation

Administrative & Cross‑Team Support

Provide operational and administrative support to the Sr. Program Manager and Program Manager to keep seasonal workflows on track:

Draft newsletters, team updates, and event communications as assigned

Participate in cross‑training across all FIRST programs to build organizational breadth

Contribute to process improvement as operational patterns and opportunities emerge

Program Manager

Relevant experience in program coordination, youth development, education, or a related field

Strong time‑management and organizational skills with the ability to manage multiple priorities and meet deadlines

Excellent written and verbal communication skills across email, phone, and in‑person settings

Proficiency with Google Workspace (Docs, Sheets, Calendar, Slides) and Slack

Comfortable working independently and collaboratively in a remote environment

Flexible and dependable, with willingness to support evening or weekend events during peak competition season

Passionate about expanding access to STEM education and empowering youth through hands‑on learning

Familiarity with FIRST programs (FTC, FRC, FLL) or other STEM competition environments

Experience with Canva or similar design platforms and AI productivity tools

Web development experience in platforms like WIX

Background in volunteer coordination, event logistics, or nonprofit operations

Remote‑first role based in Virginia or Maryland, with travel to events across VA, MD, DC, and occasionally WV

Standard business hours, with schedule flexibility required during competition season (evenings and weekends will be required with advance notice)

Competitive salary range of $45,000-$55,000 annually, commensurate with experience for full time position, adjusted for part time.

Universal Time Off (UTO): No accrual caps or limited buckets—take time when you need it for vacation, illness, mental health, caregiving, or personal responsibilities, with supervisor approval.

Summer and Winter Recess: Paid office closures for rest and recharge.

Paid Holidays: New Year’s Day, Memorial Day, Labor Day, Thanksgiving & the day after.

Medical insurance for employees working 30+ hours per week.

Employer‑supported 401(k) retirement plan available to eligible employees.

employees can contribute immediately.

Bi‑annual performance reviews and regular goal check‑ins.

Budget for professional development, including conferences, training, and memberships—co‑created with your supervisor.

Bi‑annual performance reviews and regular goal check‑ins with the Senior Program Manager and Vice President

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