Front Desk Receptionist - Overnight

The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service.

Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.

Grow within a diverse multi-outlet property.

Exceptional health benefits package and 401(k) with company match.

Key Accountabilities:

Ensure proper operation of all responsibilities of Front Desk operations

Knowledgeable and fully adheres to both Peninsula and Forbes standards.

Maintain consistency in performance in accordance with both Peninsula and Forbes standards

Communicate with all departments to create a guest centric experience

Be in full compliance with Head Office database requirements

Ensure efficient operation of the Front Desk responsibilities with efficient handover

General Requirements:

2 years of Front Office experience in luxury property ideal

Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred

Ability to deal with a high level of work demand and pressure, individual must have great organization skills.

Excellent command of written and spoken English

Benefits We Offer:

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per year

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nights at The Peninsula Hotels

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental and vision coverage

Complimentary life insurance

Complimentary long-term disability

Retirement plan with 5% company match

To be considered for the position, you must have work authorization in the United States.

The salary range for this role is $24-27 per hour.

#J-18808-Ljbffr HSH Group / The Peninsula Hong Kong