Front Desk Concierge Weekend Shifts

It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• 403-B Retirement Plan
• Mental Health Resources and Support
• Full time

Shift:
Day-Weekend (United States of America)
Schedule: Full Time
Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm.
Week A: Mon & Tues 8am-8pm, Fri 2pm-8pm, Sat 8am-5pm (the next day Sunday starts Week B)
Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Handles “release of information” requests for patients, referring offices, other medical facilities, attorneys, and insurance companies. Verifies insurance eligibility and determines accurate up-front collection amount. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Participates in departmental performance improvement initiatives. Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
Ability to operate a computer, copier, fax, and scanner.
Proficiency in word processing/typing.
Strong customer service skills.
Work Experience:

• 3+ customer service experience [Required]
• Computer experience [Required]
• Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Administrative & Executive Services
AdventHealth Primary Care Schedule: Full time
Shift: Day-Weekend